Shipping policy

Shipping / Delivery Policy

1. Service Area

K-Hat currently delivers in Raghunathganj, Baharampur, Murshidabad, and nearby localities.

2. Delivery Time

Delivery times depend on:

  • Product availability

  • Location

  • Weather and traffic
    Most orders are delivered within 60–180 minutes.

3. Delivery Charges

Delivery charges may vary depending on:

  • Distance

  • Order value

  • Demand and peak hours

4. Customer Responsibility

Customers must ensure:

  • Correct delivery address

  • Active phone number

  • Availability to receive the order

If a delivery attempt fails due to customer unavailability, re-delivery charges may apply.

5. Packaging & Handling

We use hygienic, leak-proof, and insulated packaging to maintain product freshness.
Customers must refrigerate items immediately upon receiving them.